Skatetek Return & Refund Policy on Skateboard Shop Online

RETURN POLICY

Defective Products

If there is a manufacture defect under warranty within terms of the warranty, the purchased product can be returned to us for repair or replacement, providing it is in its original shape and package and accompanied with the original proof of purchase. Your warranty period starts from the date of purchase or confirmed delivery to you. Warranty shipping cost is the responsibility of the customer.

Incorrect Address or Refused Shipments

If you provided us with an inaccurate shipping address or the shipment was refused by the recipient and your order is returned to us by the shipping company, we will refund your purchase minus a 20% restocking fee and original shipping charges and will also deduct additional shipping charges for the return (as charged to us by the shipping company). We count on your to provide the correct shipping address for your order therefore please be sure provide us with the correct and complete shipping address for your order.

Damaged Shipments

Each of our board is inspected prior to dispatch to our customers to make sure that no board leaves damaged. If you find your purchased product to be damaged in any way on delivery to you, we require that you notify us by e-mail or call within 48 hours of receipt providing a detailed and full description of the problem and we will issue a Return Authorization Number. Promptly return the product to us including a fully completed Returns Form. Once we receive the returned product and if the returned item is proved to be damaged we will replace your order immediately. Please ensure the returned product is securely packaged and well protected.

Lost or Missing Shipments

Lost or missing shipments must be reported to Skatetek within a week of the expected delivery date. Should our shipping company show the lost or missing package as delivered, you will need to sign an affidavit attesting to the fact that the package was indeed not received by you. Any unreported lost or missing shipments are the responsibility of the customer and Skatetek shall assume no liability for unreported missing or lost shipments.

Shipping Errors

It is our intention to process each order with 100% accuracy. If there is a shipping error on our part related to your order, please accept our sincere apologies in advance. Please call or e-mail us immediately to report the error. We will organize to pick up the incorrect product and send out the correct replacement product at our cost. Please note we do not offer refunds if through this process you change your mind.

How to Return a Product

Please call us or e-mail us to receive a Return Authorization Number before returning any order. You must send us a fully completed return form with any returned product. All unauthorized returns will be refused, you must contact us first to return any item, and simply shipping the item back to us can result in lost packages or additional processing charges that will be the responsibility of the customer. All returned items must be in its original shape and original manufacture’s packaging and accompanied with the original proof of purchase. If the product is not returned to us with all of the original packaging or if is not in “as-new” conditions, it will be sent back to you. No partial returns will be accepted. All items must be returned with shipping pre-paid. Under no circumstances is user-damaged product returnable. We don’t accept any product if it is not in its original brand new condition or missing parts, or has signs of use or misuse, or is not suitable for resale. On returned product the shipping and handling fee will not be refunded (unless the return is a result of our error on our part).

Questions

If you have further questions regarding returning a product, please feel free to send as an e-mail or call us at 1800-337-7276 or +(1) 647 996 9094

Buy Skateboards Online | Shipping and Delivery Almost Every Country

SHIPPING AND DELIVERY

Shipping Information :

Canada – $75, Parts – $30

  • We ship to almost every country in the world.
  • Shipments are made within 24-48 hours of order.
  • When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose.
  • Your shipping costs depend upon the shipping methods and shipping destination.
  • The date you receive your order will depend on the shipping method you select.
  • Orders are shipped and delivered on business days.
  • Receipt of payment must be received before we process your order.
  • We will send you a confirmation e-mail or call you when your order has shipped.

International Orders :

U.S.A – $95

WorldWide – $600

Depending On Location

  • Orders shipping to countries outside the Canada may be subject to brokerage fees, import taxes, customs duties and fees levied by the destination country.
  • All duties/customs and taxes are the responsibility of the recipient. Skatetek does not cover these additional charges.

Delivery Methods:

  • We will choose the appropriate way of transport at our sole discretion, unless otherwise expressly instructed by the customer.
  • Generally we deliver the product through courier.
  • All risk is transferred to the customer as soon as the goods are delivered by the forwarding agent.
  • The customer has to report any transport damages immediatel to the forwarding agent.
  • Transport damages also have to be reported to us in order to assert any claims.

Delivery Time :

  • Delivery time may be delayed, if we do not receive all the information necessary for processing your order.
  • Canada 2-5 business days
  • US 3-5 business days
  • International shipment can take up to 14 business days

Signature on Delivery :

  • Once your order arrives, make sure to inspect all components for any damage that may have occurred during shipment. Sign for the order only if the product is in an acceptable condition.

Need Shipping Quote?

  • Please call +1-647-996-9094 or e-mail us your complete shipping address along with your country and postal code to sales@skatetek.com for current shipping rates. You will be e-mailed a shipping quote based on the information provided.

Shipping Inquires :

  • Phone: +1-647-996-9094
  • Email: info@skatetek.com

Custom Center – Skatetek Electric Skateboard

Skatetek Electric Skateboard is proud to introduce its in-house custom airbrushing centre. All decks can be custom designed as per your specifications and is airbrushed by our well experienced artist, De Anne Lamirande, who has over 2 decades of experience in this field.
Please email us or call for your custom airbrushing needs.
Email: info@skatetek.com
Tel: 1800 3377 276
Cell: +1 647 996 9094

1200 Watt Wildcat Twin Drive Electric Skateboard | Skatetek

Skatetek Wildcat 1200w Twin Drive

$1,899.00

  • Deck Style: Indonesian Bamboo (Optional Customized Deck Design Available)
  • Motor Power: 1200 watt (High Torque) (2 x 600w Independent Motors)
  • Maximum Speed: ≤ 44km/hr (27 mph)
  • Maximum Load Capacity: 135 kg (297 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: All Terrain Super-Grip Air Tire 6”
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 18 Amp (Extended Life For Longer Use)
  • Transmission: Belt Drive (Brushless motor,Aircraft Grade)
  • Reverse Technology
  • Abs Regenerative Brakes
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes

Independent Spring Suspension Trucks With newly innovated stabilizers. (Aircraft Grade)ADD TO CART 

1500W Black Skullator Electric Skateboard | Skatetek

1500W Skullator Electric Skateboard

$1,799.005.003out of 5

  • Deck Style: Canadian Maple Wood customized Airbrushed Skull Design
  • Motor Power: 1500 watt (High Torque)
  • Maximum Speed: ≤ 50km/hr (31 mph)
  • Maximum Load Capacity: 150 kg (330 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: All Terrain Super-grip Air Tire
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 20 Amp (Extended Life For Longer Use)
  • Transmission: Belt Drive (Brushless motor, Aircraft Grade
  • Reverse Technology
  • Abs Regenerative Brakes
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes
  • Independent Spring Suspension Trucks With newly innovated stablizers. (Aircraft Grade)
  • Weight Of Complete Board With Battery : 28 kg / 61 Lbs

ADD TO CART 

Skatetek’s Skullator 1500 Watt Electric Skateboard is one of the Best All Terrain Electric Skateboard, ever engineered by a Canadian company. We have used the the finest aircraft grade components available on the market for the Skullator, which makes it number one in the world today. The Skullator is upgraded in so many ways, compared to other brands on the market, that anyone can learn to ride it in a matter of minutes. The Skullator also boasts a number of key safety features and comes standard with L.E.D headlights for those Knight Riders. The Skullator 1500 is currently the fastest production all terrain skateboard on the market. The upgraded lithium battery pack on the Skullitor will give you hours of riding pleasure. Hand designed and airbrushed deck by our professional artist. This amazing board goes just about anywhere. It Fast on the Streets and furious on the trails.

1500W Blue Skullator Electric Skateboard | Skatetek

Skatetek’s Skullator 1500 Watt Electric Skateboard is one of the Best All Terrain Electric Skateboard, ever engineered by a Canadian company. We have used the the finest aircraft grade components available on the market for the Skullator, which makes it number one in the world today. The Skullator is upgraded in so many ways, compared to other brands on the market, that anyone can learn to ride it in a matter of minutes. The Skullator also boasts a number of key safety features and comes standard with L.E.D headlights for those Knight Riders. The Skullator 1500 is currently the fastest production all terrain skateboard on the market. The upgraded lithium battery pack on the Skullitor will give you hours of riding pleasure. Hand designed and airbrushed deck by our professional artist. This amazing board goes just about anywhere. It Fast on the Streets and furious on the trails.

1500W Skullator Electric Skateboard

$1,799.005.002out of 5

  • Deck Style: Canadian Maple Wood customized Airbrushed Skull Design
  • Motor Power: 1500 watt (High Torque)
  • Maximum Speed: ≤ 50km/hr (31 mph)
  • Maximum Load Capacity: 150 kg (330 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: All Terrain Super-grip Air Tire
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 20 Amp (Extended Life For Longer Use)
  • Transmission: Belt Drive (Brushless motor, Aircraft Grade
  • Reverse Technology
  • Abs Regenerative Brakes
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes
  • Independent Spring Suspension Trucks With newly innovated stablizers. (Aircraft Grade)
  • Weight Of Complete Board With Battery : 28 kg / 61 Lbs

ADD TO CART 

1500W Yellow Skullator Electric Skateboard | Skatetek

Skatetek’s Skullator 1500 Watt Electric Skateboard is one of the Best All Terrain Electric Skateboard, ever engineered by a Canadian company. We have used the the finest aircraft grade components available on the market for the Skullator, which makes it number one in the world today. The Skullator is upgraded in so many ways, compared to other brands on the market, that anyone can learn to ride it in a matter of minutes. The Skullator also boasts a number of key safety features and comes standard with L.E.D headlights for those Knight Riders. The Skullator 1500 is currently the fastest production all terrain skateboard on the market. The upgraded lithium battery pack on the Skullitor will give you hours of riding pleasure. Hand designed and airbrushed deck by our professional artist. This amazing board goes just about anywhere. It Fast on the Streets and furious on the trails.

1500W Skullator Electric Skateboard

$1,799.005.001out of 5

  • Deck Style: Canadian Maple Wood customized Airbrushed Skull Design
  • Motor Power: 1500 watt (High Torque)
  • Maximum Speed: ≤ 50km/hr (31 mph)
  • Maximum Load Capacity: 150 kg (330 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: All Terrain Super-grip Air Tire
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 20 Amp (Extended Life For Longer Use)
  • Transmission: Belt Drive (Brushless motor, Aircraft Grade
  • Reverse Technology
  • Abs Regenerative Brakes
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes
  • Independent Spring Suspension Trucks With newly innovated stablizers. (Aircraft Grade)
  • Weight Of Complete Board With Battery : 28 kg / 61 Lbs

ADD TO CART 

Skatetek Lynx 1000w | Electric & Motorized Slatetek

Skatetek Lynx 1000w

$1,599.005.007out of 5

  • Deck Style: Indonesian Bamboo (Optional Customized Deck Design Available)
  • Motor Power: 1000 watt (High Torque)
  • Maximum Speed: ≤ 38km/hr (24 mph)
  • Maximum Load Capacity: 135 kg (297 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: Partial Terrain Super-Grip Air Tire 6”
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 14 Amp (Extended Life For Longer Use)
  • Transmission: Belt Drive (Brushless motor,Aircraft Grade)
  • Reverse Technology
  • Abs Regenerative Brakes
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes

Tortion Trucks With newly innovated stabilizers. (Aircraft Grade)

Total weight incl battery pack 33 LbsADD TO CART 

The Raptor 3500Watt Twin Drive|Electric Skateboard

The Raptor 3500Watt Twin Drive

$2,299.005.002out of 5

Skatetek Is Once Again Proud To Introduce Its latest 2015 Electric Skateboard Edition

Deck Style: Indonesian Bamboo With Glass Fibre Composite

  • Motor Power: 3500 watt (High Torque) Twin Motor
  • Maximum Speed: ≤ 60 km/h (37 Miles)
  • Maximum Load Capacity: 150 kg (330 Lbs)
  • Charging Time: 3-5 hours
  • Wheel Style: All Terrain Super-grip Air Tire (8”)
  • Battery Capacity: Sony Lithium 18 Amp Smart Battery (With Digital Batt Meter)
  • Transmission: Belt Drive (Brushless motor, Aircraft Grade)
  • Abs Regenerative Brakes
  • Starter: Latest Technology 3G Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed) Blue Tooth Technology
  • Auto Power Shut Off: Yes
  • Aluminium Magnesium Alloy Trucks Double Springs
  • Weight Of Complete Board With Battery : 11.9 kg / 26 Lbs
  • Velcro Foot Straps (Easy Off, Easy On)
  • Board Dims: 110 x 40 x 20 Cm
  • Climbing Angle +- 35 Degrees

PRE-ORDERS NOW OPEN, Allow 4-6 weeks for deliveryADD TO CART 

1200W Eagle Electric Skateboard | Skatetek

1200W Eagle Electric Skateboard

$1,699.005.002out of 5

  • Deck Style: Wood Finish (Optional Customised Deck Design Available)
  • Motor Power: 1200 watt
  • Maximum Speed: ≤ 44km/hr (27 mph)
  • Maximum Load Capacity: 135 kg (297 lbs)
  • Charging Time: 3-6 hours
  • Wheel Style: Air Tire
  • Battery Input Voltage: 90-250v
  • Battery Capacity: Lithium 18 A
  • Transmission: Belt (Brushless motor)
  • Reverse Technology
  • Starter: Interference-free Wireless Remote Controller + 2 Adjustable Speed Settings (Low And High speed)
  • Auto Power Shut Off: Yes
  • Independent Spring Suspension Trucks With newly innovated stablizers.

ADD TO CART 

Skatetek Electric Skateboards are proud to introduce its new flagship Eagle series 1200 watt all terrain electric skateboard with reverse technology-limited edition. This high tech electric skateboard is capable of incredible torque and power with standard abs braking. The Eagle comes standard with independent spring suspension trucks and lithium powered battery pack that allows constant power. Skatetek also boasts the only company known to supply the Eagle 1200 watt. The Eagle also has an upgraded computer controlled microprocessor that’s ensures smooth power, torque and safe braking at high speeds. The wireless remote is also a new upgraded from its previous models. This beast is a must for atv trails and off-road enthusiasts.Our Latest innovative feature is a truck stabilizer that ensures smooth safer riding at high speeds.